Exercise 4, part 2, group 3

Mirela Divic
Lisa Wold Eriksen
Vibeke Hope
Elin Irgens
Gunnar René Øie

Vi skrev denne øvingen på engelsk for at alle studenter og faglige ansatte skulle forstå den.

This is an answer to part two of the exercise 4, autumn 2003, in the subject TDT4245 Cooperation Technology.
Some of the answers are given in the form of chat. Comments in it are marked [like this], and main points are in bold.

General questions

  1. What are the available modes of communication and personal expression provided, do they seem natural or not?

    Modes

    Gunnar R: Chat [Primary mode. Synchronous. Heard by all in proximity]


    Mirela: wave, jump, dance
    Mirela: angry, turn
    Mirela: fight
    [ Gestures: Modes to get attention or express "strong" reactions. None of the things listed above last for more than a few seconds, but they are a way of expressing how you feel and how you want to react to different things. Other people in the world can easily see your gestures and behaviour (if they are close enough), but if you are in 1st person view you are not able to see for yourself what your avatar is actually doing. ]


    Mirela: whisper
    [Private chat. Synchronous.]


    Gunnar R: Move around the other person
    Mirela: fly
    [Moving. Spatial awareness. Expressing things by walking away, walking up close, etc.]


    Gunnar R: Telegrams

    [Private. Asynchronous. Messages are left for later]


    Gunnar R: Leaving artefacts for other persons. Like leaving a sign where something should be built.
    [Public or private depending on privilege policy. In Viras, people can build next to other people's things, so this is not a problem]
    Signs with different functions, a document on the table and teleports
    The image shows some of the artefacts that our group has used to communicate. (Besides the use of chat, whispering or telegrams.) The whiteboard is used in live/synchronous discussions and then wiped clean; the other artefacts were used to present information, and to take notes of what had been decided. The chat log, assignment and answer artefacts are just links; the to-do lists and whiteboard contain information.

    To-do-signs
    The image shows our "to-do-signs", a way of "physically" representing writing tasks. The participant takes responsibility for the task by filling in her/his name. When the task is done, the sign is moved to the "done" area. The sign in the foreground explains this procedure.


    [

    How natural the modes feel :

    ]
    Gunnar R: The part with artefacts feels very natural.
    Gunnar R: That is how we do it in real life: We make pieces of paper for other people.

    Elin Irgens: Some of them, like expressions and jump, dance etc. don't seem natural because it is hard to see myself [when I] do these things. That is only possible in 3rd person. When in 1st person, I don't know if my avatar does this?
    Gunnar R: Lack of self awareness.
    Gunnar R: And the expressions are very limited.
    Gunnar R: You can't be grumpy, happy, interested, etc. for more than a short time. It's like you don't stand there, and then suddenly dance around. Elin Irgens: Flying isn't natural (unless your avatar is birdie), but it is useful..
    Gunnar R: Our avatars are pretty good at looking bored, though.
    Elin Irgens: They are, but I would like to know if I am looking bored right now, and I would like to choose by myself when to look bored. Right now I would like to look interested!!
    Mirela: i don't understand the fighting functionality. What is it good for?
    Mirela: you can't get hurt in Viras, you can't set your body or anything else on fire

    Gunnar R: Telegrams feel natural.
    Gunnar R: (They are telegrams.)[Typed and delivered.]

    Gunnar R: The chat feels not as natural.
    Gunnar R: Chat doesn't feel natural because you're using a keyboard, not your voice.
    Elin Irgens: Typing is slow [as opposed to voice]- which makes chat feel unnatural..

  2. What mechanisms for coordinating communication and activities (for example building) are provided, and which of them are the most important ones?

    Gunnar R: Leaving signs.
    Gunnar R: Sending telegrams to the owner.
    Viras44: Mechanism?
    Mirela: leave signs ?
    Gunnar R: Like outside our high house.
    Viras44: But is that a mechanism provided by Viras?
    Gunnar R: Well, sort of.
    Gunnar R: You have to think of it.
    Gunnar R: You can also write things in the description field of objects
    Gunnar R: Normal communication [chatting and whispering] when users are logged in at the same time.
    Viras44: Ex: I put windows etc., which you couldn't move..
    Viras44: bad coordination
    Gunnar R: so I left a sign [..and sent a telegram describing where the problem was. I did not include coordinates, but it could be done]
    Gunnar R: that is a pretty good coordination mechanism [or mechanisms]
    [Telegrams are most important, because they will reach the recipient even if it is not logged on to ActiveWorlds. Telegrams may include teleport coordinates and point to other coordination mechanisms, such as signs or descriptions with further information.
    Two signs, a telegram and a description
    The image shows examples of the use of asynchronous coordination (not chat).]

  3. How is navigation organized in the world (walking, following links, roads etc.) and is it effective/understandable?

    In Viras there are many different ways of navigating through the world and getting around. Some of them are very easy to understand and some are more difficult. Not all the navigating tools are that effective in use.

    It is possible to see yourself in 1st person or in 3rd person. The perception of navigation is different for these two views. The navigation also depends on what avatar you appear as in the world.

    In Viras it is possible to walk around by using the arrow keys. The left arrow is used for turning left, the right arrow for turning to the right. The upper-arrow key is used for moving forwards and the down-arrow key is used for moving backwards. This is a quite intuitive way of moving around for people who have used computers before and played a few computer games.

    It is also possible to run by using the "Ctrl"-key together with the arrow keys.

    Some avatars, like birds, are able to fly in Viras. The same arrow keys are used for flying as for walking. Birds can also flap wings if you press a button in the menu called Flap. Other avatars, like human beings have an ability to hover around in the air by using the shift-key together with " + " for moving upwards and " - " for moving downwards.

    In Viras it is generally difficult to see what your avatar is doing if you are in 1st person view. When you are in 3rd person view and move around you can make your avatar go inside a house and you will then not be able to see it. The same thing happens if you go behind a tree or another object.

    Walking around is a quite slow way of moving in Viras. Following roads can be quite problematic if the ground is rough because you can get stuck in the earth or suddenly walk under the ground or an object.

    To get somewhere faster it is possible to use different tools:

    The biggest challenge in Viras is to know where in the world you are at any time. To make this easier there should be a map in a corner so you could at any time see where in the world your avatar is. Today there is only one map with links on the main island and this one is not updated.

  4. What are the social conventions or rules of behaviour used in the world and how are they different from ones used in the real world?

    Nobody can get physically hurt in Viras. People know that the world isn't real. When fighting breaks out in Viras no one ever gets hurt. You may also fall in to the water but not drown. You may stand on top of a fire but you will not burn. No matter how many chairs you have no avatar in the world is able to sit down. All those things make the difference between real world and the virtual world in Viras. If people want to drop a brick wall on another person, they can do this in Viras. This opens for ways of communicating that would not be accepted in real life.

    Destroying what other groups have built is not accepted behaviour. Also, leaving things with personal access rights in a public area is only allowed in specific cases.

    When it comes to communication, the chat function and the talking balloons imitate normal conversation.

    Usually you can hear all the people standing close by. It is possible to mute someone if you don't want to hear what they say. It's like putting on ear plugs in real life. It is also possible to whisper to someone who is nearby, by using a different text field from the field you usually type in to chat with others. This is quite the same as in real life.

    Generally it is easier to behave more unrestricted and talk more open in Viras. The reason for this is probably that you don't have to look in people's eyes when you talk to them. You can also choose a nickname that people don't associate with you and in this way "hide" behind the nick name.

    Beyond this, normal social conventions are applied in Viras as everywhere else. For instance it is not nice to swear or talk disparaging to others.

Awareness

  1. After using Viras, to what extent are you aware of the following factors in connection with other users taking the course:


    After this exercise we did not get aware of these factors, or it was limited. We probably spent too much time building individually, instead of having parties or other forums for communication. Regarding to this exercise, we were supposed to add personal links/ information to our houses, which may have made some of us aware of the others interests, friends, work etc.

  2. To what extent are you aware of the same factors as above in connection with "old" students who used the world before and left their constructions there?

    Compared with 1) this awareness is extremely low. “Old” students didn’t participated in Viras with us, which is lack of workspace awareness. They had also put some personal stuff to their islands, but regarding to the factors in this question: No

  3. Discuss to what extent the features of Viras listed below are useful for achieving awareness about each factor identified in the previous questions:

  4. Is the distinction between "personal places" and "activities" useful for awareness?
    Yes, it helps people move between individual and shared activities. It helps to be aware of what others are doing, if they are “busy” or if there is an activity going on. It helps to distinguish of what is personal and what is shared. And it allows anticipation of others action.

  5. Does the flexibility of building (such as via verbal commands to the building agent) contribute to the increased awareness?
    No, to add more functionality of doing one action does not increase the awareness.

Discussion

  1. To what extent have the "old students" constructions been useful (reuse for building purposes, extracted useful information about their activities, social relations etc.)?

    Elin Irgens: Not useful at all to me, I have build my own things..
    Mirela: not useful
    Gunnar R: why not?
    Gunnar R: Some of the "templates" were flawed
    Elin Irgens: Byggebot only helped us build the island, but it was a sorry-looking island that needed lots of fixing...
    Gunnar R: Buildings "hovered" in mid-air. The ground was cracked.
    Mirela: or...when I think about it...I have used them to "copy" walls and s... [Old structures were used to see what objects existed]
    Elin Irgens: I have used the website with lists of all the different things, to build. Then I can build what I want..
    Elin Irgens: Can't use byggebot when it builds inefficient and bad looking things
    Gunnar R: I used the existing structures to see what objects existed.
    Gunnar R: I also used them to get an idea of how artefacts could hold information
    [Some of the structures provided a good deal of information about students, while others just contained default links to newspapers and the minimum of building required. As far as taking over an island from previous students, we felt it was a bit "rude". Also, somebody had left objects with restricted access on it.]

  2. Discuss the advantages and disadvantages of using Viras as a repository of virtual constructions reflecting the personality, experiences and knowledge of different generations of students (repository of community memory).

    Advantages:
    If the students master the buildings, they are able to creatively express themselves in a space instead of on a flat page.
    CVEs generally have more space than the real world. There are no janitorial or cleaning costs (except licence payments). The places can be backed up. Students can build large buildings in Viras. This allows doing things that would not be easy to do in the real world. The places may be saved for a long time.
    Visitors are more present in Viras, than as visitors to a website. If a visitor comes to look at a construction, the visitor can be seen there. The owner of the structure, or other students, may talk to the visitor. When referring to a specific part piece of information, they can stand next to and point to it. On a website, the visitor usually has to take the initiative in writing in a guest book or writing an email to the owner. A website may include scripts forcing a visitor to fill inn their names though.
    If the students build next to each other this helps to signify their connection and community. If their buildings are built far away an joined by links, the experience of visiting them is more like visiting a regular website.
    Also, there is a certain novelty value associated with building a 3D homepage.


    Disadvantages:
    Mirela: I can't see what purpose Viras can be useful for
    Mirela: except for having fun - it's like a game
    Gunnar R: Spatial awareness
    Viras44: Better graphics, it should be more "real-life".
    Gunnar R: It could be useful for architecture students
    Elin Irgens: I see Viras as something that kills time for those that has too much of it... Which students usually don't...
    Gunnar R: or other people who build things
    Mirela: we are not architecture students...
    Elin Irgens: Could be, Gunnar, but then I think the graphics need to be better..
    Mirela: exactly- Viras is a time killer!
    Viras44: Jepp
    [Navigating the world takes a long time. Since most of the information is stored in web pages anyway, walking around to find them may seem like a waste of time.
    Building buildings is not closely related to the work that most computer science students do. Using a CVE may be more suited to work that is more related to manipulating physical objects.)
    Learning to build good structures takes time.
    Students have not been all been good at marking what year they took the course in. Could this be because last year's students were the first to use Viras?
    To find knowledge, visitors will have to visit the individual houses of other students. There is no indexing of particular knowledge 8except activities).
    The world could be lost by changing changing licence terms for ActiveWorlds Educational Universe, or the data could be lost.]


  3. Discuss whether the structuring of information in Viras, both in virtual constructions and on the "catalogue" island is effective or not.

    Virtual constructions are moderately effective. They help in gathering information from one student or group in one place. They also show a quick overview of the information to visitors. However, some of the information could be misplaced behind a corner or other obstacle. Walking around searching for information may be confusing. Also, the structures may be without signs showing what the structure, and its neighbours, are.

    The organisation on the catalogue island is a good mechanism for finding the structures of other groups. It allows many different kinds of relations between groups, students, structures and activities. How effective it is depends on how the students use the mechanisms. Some "link objects" were not properly connected by rotation. Also, some students failed to collect their link objects together, while other groups gathered their personal and group objects in an effective way. When the objects were gathered and separated from the objects of other groups, it was easy to find the group places.
    Few groups had put in place specific link objects for exhibition templates.
    The catalogue island did not have a mechanism for separating between students from different years.
    As long as we used the catalogue island and teleportation links, navigating the world was easy. However, the catalogue island could not provide any guidance when walking between islands. Keeping oriented then depended on how well the students had marked their buildings with signs.


  4. If you would be asked to design such an environment yourself, what would you have done differently? What features would you like to add, especially with the possibilities provided by Active Worlds?

    Gunnar R: 4: If you would be asked to design such an environment yourself, what would you have done differently? What features would you like to add, especially with the possibilities provided by Active Worlds?
    Gunnar R: Just Viras. Not the entire ActiveWorlds.
    Elin Irgens: I would have build an overview thing - so that at all times, it is possible to get an overview (or kind of map) of Viras and where my avatar is standing
    Mirela: tja...
    Gunnar R: I would add an adjustable camera [adjustable virtual camera]. So that you can see yourself from different angles.
    Elin Irgens: It is also disappointing that it is impossible to sit down in chairs etc... ;-)
    Mirela: I would have had all the objects in a list where you could just use drag&drop functionality to pick up a think [thing (object)] from a list and move it into your world
    Elin Irgens: Agree with the camera, Gunnar. And something that would make it easier to use the 3.rd person inside houses. [For example transparent or wire frame views.]
    Viras44: It's almost impossible to do anything
    Gunnar R: I would add some kind of awareness [mechanism] about who is manipulating what object. For example adding a line from a person to an object that the person is changing.
    Elin Irgens: I would also add a feature on the help web page, that made it easier to look through all different stairs in search for the right one. [Pictures of all objects in the object lists.]
    Gunnar R: Also you have to be able to bring in objects that you need.
    Gunnar R: We can't do that in Viras. [Viras has a set of objects to choose from. Importing objects from other worlds or making your own is not straight-forward.]
    Elin Irgens: I would like a function that made it easy to draw your own objects, or change existing ones (make things longer etc.) [Easy object creation and size change. In ActiveWorlds worlds, objects may not be resized.]
    [
    The catalogue island did not have a mechanism for separating between students from different years. This could have been implemented by:

    ]


  5. Briefly discuss the potentialities and challenges of using CVE for supporting community memory. For example, compared to "real life" possibilities, to what extent is it useful to be able to "save" places/ have a place repository? (potentialities, possible usage areas etc.). Base the discussion on your experience with Viras

    Potentialities:
    Studying chat and activities makes it possible to learn not only from the results of previous groups, but also from the working methods of previous students. This would only have been possible in the real world by recording conversations.
    Those studying a profession regarding building and construction could try out new ideas "on-the-fly" and get responses about their work.
    If the CVE is a direct copy of a real structure, visitors can prepare for visiting it by "visiting" it Viras.
    Larger groups may be made. Larger groups could cooperate in a CVE than by emails.
    Challenges:
    Keeping older constructions without wrecking them and without making Viras hard to move around in.
    Keeping discussions inside Viras, so that groups don't "hide" their working methods from later students by working outside the system.
    Keeping the world navigable.
    Larger groups, if implemented, could lead to trouble performance-wise.


    Last modified: Thu Oct 30 11:55:58 CET 2003